PICK UP AND DISCHARGE INSTRUCTIONS: – A technician will call you and go over the discharge instructions with you. Call the clinic before you come and we will walk you through this procedure.ĩ. We created a space for you to be with your pet but we will need adherence to the social distance requirement. We will unable to accommodate euthanasia’s in the building. However, due to the distance requirements for staff, we will need to have some help with this. EUTHANASIA – We know how difficult of a time this can be. WASH YOUR HANDS – We know you’ve heard this one before, but it’s worth repeating.Ģ0 seconds I the recommended time (it feels like a long time)Ĩ. Please make it a priority when near our staff or others in the parking lot.ħ. KEEP 6 FEET APART – Social distancing is not only recommended, it works.
Depending on your pets status and care demands of the patients visitation may not be possible.Ħ. Our technicians are available for phone updates. For patients in our Intensive Care Unit (ICU), please limit visits as best you can and stick to the one client rule. VISITATION – If your pet is hospitalized, we ask that you avoid visitation at this time. If you are exhibiting any signs of illness, please find an alternative person to bring your pet to the vet.ĥ. ONE CLIENT PER PET – We understand families want to be supportive of their pets but please limit the number of adults accompanying your pet to the hospital. WHEN IN DOUBT, CALL! – If you’re unsure whether your pet needs to be seen in an emergency, please call us to help you assess the situation.Ĥ. We want to be here to help your pet and to do so, we need to keep our staff safe and healthy.ģ. IF YOU ARE SICK, PLEASE SEND A HEALTHY FRIEND OR FAMILY MEMBER TO BRING YOUR PET – Please do not be offended if we ask about your health. Do not pass your pet directly to a staff member by handing them over.Ģ. If you do not have a carrier, please let us know and we will bring one to you. If you have a pet in a carrier, please get out and place the carrier on the ground and when staff comes please back away 10 feet. If you have a dog, please get out of the car and staff will put another leash on your pet. Our staff will call you to discuss your pet’s history and current issue and to let you know when we will come for your pet. When you arrive, please call us at 81 and let us know you are here. WAIT IN YOUR CAR – All clients and patients must wait in their car. Please understand that this is very stressful and difficult way for us to practice medicine too and we are trying our very best to make this experience a efficient as possible.ġ. We Must Now Go To A No Non-Employee In The Building Protocol. One of our Client Service Representatives would be happy to assist you.We have updated our check in process and just want to make sure you know what to expect when you come in.
If you have any questions about our services or emergency care protocols, please give us a call at 41. We are able to provide both simple and complex medical services ranging from repairing minor wounds and lacerations to emergency surgeries and overnight intensive care. We also employ a highly-qualified, trained technical staff that will provide your pet with around the clock care to ensure they are receiving all the necessary veterinary medical care they need. Your pet will receive care from experienced emergency veterinarians, each of whom has an average of 10 years of experience treating pet emergency cases. That means that by choosing AAVEC you receive the added benefit of our partnership with specialty practices if your pet needs them. We are a proud member practice of the Chesapeake Veterinary Referral Center (CVRC), which is a coalition of veterinary specialists in the disciplines of emergency medicine, surgery, canine rehabilitation, internal medicine, oncology, cardiology, eye care and neurology.
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